We take your privacy seriously
Last Updated: October 12, 2020
We collect information you provide directly to us. For example, we collect information when you request a reservation or a brochure, create an account, go on one of our expeditions participate in any interactive features of the Services (like send a message through the Services), fill out a form, participate in a contest or promotion, make a purchase, apply for a job, communicate with us via third party social media sites, request customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, phone number, credit card and other payment information, government identification information (like passport information when you make a reservation), and any other information you choose to provide. We may collect information from you offline, such as when you speak on the phone with one of our expedition specialists or interact with us in person at an event or on-board a ship.
When you access or use our Services or transact business with us, we automatically collect information about you, including:
We may also obtain information about you from other sources. For example, we collect information about you from third parties, including from address and email append services. When you make a reservation for an expedition that with one of our co-branded partners such as National Geographic Partners, LLC, or Hyatt Hotels Corporation, we collect information about you that you provide to these partners.
We may derive information or draw inferences from you based on the information we or our partners collect. For example, we may make inferences about your location based on your IP address or your interest in one of our trips based on a trip you previously took.
We use the information we collect to create and manage your reservation and fulfill your trip. We also use the information we collect for legitimate business purposes, including:
We may also share aggregated or de-identified information that cannot reasonably be used by those third parties to identify you.
The Services may offer social sharing features (such as a button that allows you to “tweet” a link to one of our videos through your Twitter account) and other integrated tools, which let you share actions you take on our Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
Lindblad is based in the United States and we process and store information in the United States and other countries. Therefore, we and our service providers may transfer your information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. If you are in the European Economic Area, we provide adequate protection for the transfer of personal data to countries outside of the EEA through a series of intercompany agreements based on the Standard Contractual Clauses authorized under EU law. You are entitled to obtain a copy of these agreements by contacting us using the contact information below.
If you would like to request to review, correct, update, suppress, restrict, or delete your personal information, object to the processing of your personal information, or if you would like to request to receive an electronic copy of your personal information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us at firstname.lastname@example.org. In your request, please make clear what personal information you would like to have changed, whether you would like to have your personal information suppressed from our database, or otherwise let us know what limitations you would like to put on our use of your personal information. Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. For your protection, we may only implement requests with respect to the personal information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We respond to your request consistent with applicable law, and we will try to comply with your request as soon as reasonably practicable.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
You may opt out of receiving promotional emails from Lindblad by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations. If you prefer that we discontinue sharing your personal information on a going-forward basis with our affiliated companies for their direct marketing purposes, you may contact us at email@example.com.
With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
Consumers residing in California are afforded certain additional rights with respect to their personal information under the California Consumer Privacy Act or (“CCPA”) (California Civil Code Section 1798.100 et seq.). If you are a California resident, this section applies to you.
Additional Disclosures Related to the Collection, Use and Disclosure of Personal Information
Collection and Use of Personal Information: In the preceding 12 months, we have collected the following categories of personal information: identifiers, characteristics of protected classifications under California or United States federal law, commercial information, internet or electronic network activity information, geolocation data, and inferences drawn from any of the foregoing information. For examples of the precise data points we collect and the sources of such collection, please see “Collection of Information” above. We collect personal information for the business and commercial purposes described in “Use of Information” above.
Disclosure of Personal Information: We may share your personal information with third parties as described in the “Sharing of Information” section above. In the preceding 12 months, we have disclosed the following categories of personal information for business or commercial purposes: identifiers, characteristics of protected classifications under California or United States federal law, commercial information, internet or electronic network activity information, geolocation data, and inferences drawn from any of the foregoing information.
Sale of Personal Information: Company does not, and will not, sell your identifying information, such as your name, email address, or phone number. We do share identifiers such as cookies and the advertising identifier associated with your mobile device with our advertising partners, and those partners use and share those identifiers to show you ads that are targeted to your interests. California consumers above the age of 16 have the right to opt out of these sales at any time. Please visit our “Do Not Sell My Personal Information” webpage to learn more about how we sell information and to make an opt-out request.
Your Consumer Rights
If you are a California resident, you have the right to request (1) more information about the categories and specific pieces of personal information we have collected and disclosed for a business purpose in the last 12 months, (2) deletion of your personal information, and (3) to opt out of sales of your personal information, if applicable. You may make these requests by calling [ toll-free phone number ] or emailing firstname.lastname@example.org. We will verify your request by asking you to provide information related to your recent interactions with us. To designate an authorized agent to exercise these rights on your behalf, please contact us. We will not discriminate against you if you exercise your rights under the CCPA.
If you are located in the European Economic Area or Switzerland, you have certain rights and protections under the law regarding the processing of your personal data.
When we process your personal data, we will only do so in the following situations:
You have the right to access personal data we hold about you and to ask that your personal data be corrected, erased, or transferred. You may also have the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, you may contact us at email@example.com.
We store the information we collect on you for as long as is necessary for the purpose(s) for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations. The criteria used to determine our retention periods include: (1) the length of time we have an ongoing relationship with you and provide services to you (for example, for as long as you have an account with us or keep using the Services); (2) whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or (3) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where you reside. For contact details of your Data Protection Authority, please see:
http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm , or for Swiss residents, see https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html .
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New York, NY 11201
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