Committed to Our Guests' Peace of Mind

If you’ve traveled with us before, you know that we believe firmly in the first of our 10 Guiding Principles“Ensure that everything we do adds value to the guest experience.” 

 

Your safety and peace of mind are paramount, and, given the severity of the health crisis confronting countries worldwide, we appreciate the patience and understanding of all those involved during these unprecedented times as we work with each and every guest impacted by this situation.

Our 100% Assured Policy

We understand the uncertainty that the current environment has created for travelers. We are committed to easing concerns and creating flexible options for those interested in exploring with us. Please call 800-EXPEDITION if you have any concerns or questions.

 

New or Existing Bookings for 2020 Departures: Our standard cancellation policy is available. Or, for more flexibility, cancel your 2020 expedition at least 24 hours before departure and receive 100% future travel credit for expedition fare paid to be used on any future 2020 or 2021 expedition. Valid for both new and existing bookings for departures May 1, 2020 – December 31, 2020. This policy will stay in effect at least through June 30, 2020.

 

Our Commitment to Hygiene and Health

 

In a recent letter to guests booked on early 2020 voyages, CEO Sven Lindblad mentioned the successful testing and subsequent fleet-wide roll-out of a new onboard protection system. He explained: "Lindblad Expeditions recently became the first self-disinfecting fleet in the cruise industry with the rollout of the ACT CleanCoat™ system. This is a photocatalytic process that works when illuminated, breaking down unwanted microbes such as bacteria, viruses, mold and airborne allergens. It can be applied to all surfaces, which become self-disinfecting after application. This has been planned for well over a year and with the view of drastically cutting down on any number of germ-related transmissions, which it did with great success during the testing phase." If you are interested, we invite you to watch this video or learn more here.

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